FAQ
- 📄Can I deactivate the automatic control?
- 📄Can I export data from my history?
- 📄Can I subsequently synchronize my data?
- 📄How are the costs in the consumption statistics calculated?
- 📄How can I create a device again?
- 📄How do I add another inverter or read outer sonic?
- 📄How do I delete a electricity meter/inverter?
- 📄I am no longer in the balcony power plant / BKW tariff, what can I do?
- 📄I get the error authentication failed.
- 📄I have a Kostal system, is this supported?
- 📄IMSYS intelligent measuring system
- 📄My device always shows the same value.
- 📄My inverter is not supported, can I still use the app?
- 📄Save your data and if so, what happens with it?
- 📄What happens if your server fails or my devices are offline?
- 📄Why do I have to enter access data or a token?
- 📄Why do I only get new values every 5 minutes?
- 📄Why do the values in history differ from those of the manufacturer?
- 📄Why don't I see all of the tiles on my "home"?
- 📄Why is my current daily production different from the "produced" forecast in the PV prognosis?
- 📄Why is my house consumption displayed with 0?
- 📄Why isn't my Shelly (Pro) 3EM measuring power?